Booking Terms & Conditions
1. ABOUT US
www.tslholistic.co.uk & www.tsl4training.com / .co.uk are sites operated by the TSL Holistic Centre, which is a trading name of The Spiritual Link & TSL Holistic Centre. Our trading address can be found on the Contact Us page of this website. Please note that No VAT is payable on any of our courses.
2. WEBSITE ACCESS
We shall try to use all reasonable measures to ensure that our sites are available at all times, however, we reserve the right to withdraw or amend any of the services/courses we offer on our site without due notice. We will not be held liable if for any reason our site is unavailable, at any time, for any reason.
3. PURCHASING AND BOOKING ON A COURSE
By placing an order to book on a TSL Course through our sites, you agree that; You are of a legal age to be capable of entering into binding contracts. You understand that all distant learning courses must be completed within 18 months of the start date.
4. THE CONTRACT BETWEEN THE TSL & THE STUDENT (you)
4a. After placing an order to book on a TSL Course, we will send you an e-mail , acknowledging that we have received your booking and any fees applicable, in addition to any relevant forms. If you have booked and enrolled in person you will of been given any relevant forms. Your booking of a TSL course constitutes an offer to us, to purchase a TSL Course. All course bookings are subject to acceptance by the TSL. The contract between us (Contract) will be formed when we send you the acknowledgment email.
4b. If you have purchased and booked on more than one TSL Course, the same acceptance procedure will apply to each separate TSL Course.
5. COURSE PRICES AND PAYMENTS
5a. The price of any TSL Course are as quoted on our sites, except in cases of obvious error. We do not charge extra for delivery format via email. Delivery charges for the Postal Format are listed on our site.These charges are in reference to our distance learning courses. All course payments made in person or over the telephone are subjest to the terms and conditions detailed on each enrolment form. No VAT is payable on the TSL Courses.
5b. Our prices are subject to change at any time, however these changes will not affect bookings where we have already sent you an acknowledgment email.
5c. Payment options for all TSL Courses are detailed within the course information pages on our sites.
5d. Where we have agreed alternative payment options, you agree to abide by these, if you fail to at any time. The TSL reserve the right to:
(1) Suspend the provision of the, Courses and or Course Materials to you, until full payment has been made in respect on any fees outstanding.
(2) Refuse to award any certificates/diplomas for any TSL Course you may or have completed, until full payment of all fees due are paid us.
6. CANCELLATION In reference to distant learning courses purchased via the internet.
6a. Please note you have a cooling off period in which you can cancel your Booking/ Contract with the TSL for any reason, subject to clause 6c, detailed below. Your cooling off period ends seven days from the day after the Booking/Contract was concluded and you have received our acknowledgement email in accordance with clause 4a. If you wish to cancel your booking you must notify us within the accepted period in writing via recorded delivery..
6b. To cancel a Booking/Contract, you must inform us in writing via recorded delivery and return the TSL Course (s) and/or all TSL Course Materials to us immediately, in the same condition in which you received them. This must be carried out at your own cost and risk, the TSL are not responsible for items that go missing in the post.
6c. The cooling-off period and your right to cancel a Booking/Contract with the TSL: will not be applicable where:
(1) The Course and or Course Materials have been issued to you and you have opened the envelope containing the TSL Course and or Course Materials;
(2) You have already opened any email attachment containing the Course and or Course Materials.
6d. Any Courses cancelled by you within the cooling-off period will be subject to a 20% administration charge and the remainder refunded. However, you will be responsible for the cost of returning any Course Materials to us.
6e. We usually refund any monies due to you via a cheque payment. Processing of the refund due will be actioned; within 30 days of the day we received your cancellation.
6f. Any cancellations of Booking/Courses that do not fall in accordance with the cooling-off period referred to above will be at our sole discretion in all instances a 50% administration charge will be incurred. Deposits/ course fee’s will normally be retained as detailed on the enrolment form.
6g. Transferring to a different Course is at our sole discretion, if we agree to such transfer then it will be on our terms, as we shall specify in any acceptance of transfer.
6h. Clause 6 and its sub contents do not affect your statutory rights.
7. TSL COURSE MATERIALS
7a. All course materials remain the property of TSL Holistic Centre until fully paid for..
7b. The TSL will not be liable for any losses of Assignments sent to us, via any means, and you are recommended to make copies of all Assignments prior to sending them.
7c. Students are not permitted to share TSL Course Materials with any other persons. All TSL Courses and or Courses materials are copyright protected. Responsibility for the security of any TSL Course and or Course Materials rests with you the student. Should the copyright or security of any TSL Course and or Course materials purchased be violated in any way shape or form, the TSL will hold you the student legally responsible. Any breach of these terms and conditions may result in suspension and or cancellation or your course registration.
8. TSL HOLISTIC CENTRES RIGHTS OF CANCELLATION
The TSL Holistic Centre reserve the right to refuse to accept you for any and all TSL Courses or to stop providing the Course Materials to you immediately if you fail to comply with any of the above detailed terms and conditions. If the TSL action the right detailed in clause 8 they will send notification via email and or post.
9. TSL LIABILITY
9a The TSL Holistic Centre do not make any claims or commitments that the contents of any TSL Course will meet any specific requirements, individual or not, you have. We recommend that you take all reasonable steps you feel appropriate to verify and ensure that the TSL Course you purchase will meet your needs.
9b. The TSL Holistic Centre is not responsible to you, the student, for any data loss either as a result of opening and accessing TSL Course Materials during the completion and or in receiving of any TSL Course and or Course Materials, however we may choose resend any lost lessons to you via email only, at our discretion. Please ensure that you regularly save and back up all Course data.
9c. Every care is taken to try and ensure that all the information detailed on our sites is correct, however we do not and cannot guarantee the accuracy and completeness of any material on these sites. Occasionally we may make changes and alter information and materials on these sites, or to the products, services and prices detailed, at any time without giving notice. Some of material on our sites may be out of date; we apologise for this, but cannot make a commitment to update such material or information.
9d. The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this site.
9e. Our liability, TSL Holistic Centre & or The Spiritual Link, in connection with any TSL Course purchased through our sites is strictly limited to the purchasing of that TSL Course.
9f. The purchase or booking of a TSL Course and or Course Materials does not include any way our liability:
(1) For death or personal injury caused by the negligence of t you, the student or any client/s in relation to the TSL Course and or Course materials;
(2) For fraud or fraudulent misrepresentation in relation to the TSL Course and or Course materials;
9g. The TSL Holistic Centre & or The Spiritual Link accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of data, for any indirect or consequential loss or damage of any kind however arising including negligence, breach of contract or otherwise, even if foreseeable.
10. You, The Student
You, the student, agree to indemnify us, the TSL Holistic Centre and or The Spiritual Link ,fully, from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of our terms and conditions by you, the student, or your use of these sites, or the use by any other person fraudulently or otherwise using your registration details.
11. TSL COURSES AND COURSE MATERIAL COPYRIGHTS
11a. The TSL Holistic Centre and The Spiritual Link are the owners of all TSL Courses and Course Material rights on and off our sites site, we hold the rights to the material published on the sites. Copyright laws and treaties around the world protect all the TSL Holistic Centre and The Spiritual Link Courses and Course Material. All such rights are reserved.
11b. In consideration and receipt of your Course booking fee, the TSL Holistic Centre and The Spiritual Link grant to you non-exclusive and non-transferable permission to use the Course Materials for the sole purpose of your non-commercial home or work use in connection with your receipt of the TSL Course.
11c. We give you, the student, permission to may make copies of the TSL Course Materials for viewing for your own personal use.
11d. You must not allow access to, or the copying of, the TSL Course and or Course Materials by any third party or use any part of the TSL Course and or Course Materials for commercial purposes without obtaining a written consent to do so from The TSL Holistic Centre and The Spiritual Link.
12. WRITTEN COMMUNICATIONS
At certain time laws may require that some of the information or communications we are required to send to you should be in writing. When you, the student, use our site, you accept that communication with us will normally be carried out electronically, via email. For contractual purposes, you, the student, agree to this means of communication, electronically via email, and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
13. EVENTS OUTSIDE THE TSL HOLISTIC CENTRE & THE SPIRITUAL LINKS CONTROL
13a. THE TSL HOLISTIC CENTRE & THE SPIRITUAL LINK will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes, but is not limited to, any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: any industrial dispute affecting any third party, governmental regulations, fire, flood or other environmental disaster, power cut or electrical failure, theft of computers or related equipment, hostile computer act, telecommunications or internet failures, non-availability of third party data centres, acts of terrorism, civil riot or war.
THE TSL HOLISTIC CENTRE & THE SPIRITUAL LINKS duty of performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
If any of these terms and conditions or any provisions of a Contract are deemed by any competent authority to be invalid, unlawful or unenforceable, such term, condition or provision will to that extent be severed from the remaining terms and conditions, which will continue to be valid to the fullest extent permitted by law.
15. THE ENTIRE TERMS & CONDITIONS AGREEMENT
The TSL Holistic Centre, The Spiritual Link and you, the student, each acknowledge that, in entering into a Contract via purchasing/booking a TSL Course, neither of us has relied on any representation, undertaking or promise given by the other or implied from negotiations between us prior to such Contract, except as expressly stated in these terms and conditions. Neither of us shall have any remedy in respect of any untrue statement made by the other prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
16. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
The TSL Holistic Centre and or The Spiritual Link have the right to revise and amend these terms and conditions from time to time.
17. THE LAW AND THESE TERMS AND CONDITIONS
17a. These terms and conditions and any Contracts for the purchase of TSL Courses from our sites will be and are governed by English law. Any dispute arising from, or related to, such terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. We will however retain the full right to bring legal proceedings against you for breach in your country of residence or any other relevant country.
17b Please note if you are accessing our sites from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with any applicable local laws.
18 The TSL are not responsible for travel arrangements to and from leaning or event locations.
Signed and authorised by : The TSL Holistic Centre and The Spiritual Link Directors/Owners
D J Vickers & H D Vickers